Project Team Model
Posted by sirajq on March 11, 2008
In an enterprise solution project, a large number of activities must be performed, and the project must be viewed from several perspectives. To accommodate these needs, the MSF Team Model specifies six distinct roles, and each role has clearly defined responsibilities and goals.
The roles in the Project Team Model are as follows:
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Product management. Responsible for managing customer communications and expectations. During the design phase, product management gathers customer requirements and ensures that business needs are met. Product management also works on project communication plans such as briefings to the customers, marketing to users, demonstrations, and product launches.
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Program management. Responsible for the development process and for delivering the solution to the customer within the project constraints.
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Development. Responsible for developing the technology solution according to the specifications provided by the program management role.
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Testing. Responsible for identifying and addressing all product quality issues and approving the solution for release. This role evaluates and validates design functionality and consistency with project vision and scope.
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Release management. Responsible for smooth deployment and operations of the solution. Release management validates the infrastructure implications of the solution to ensure that it can be deployed and supported.
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User experience. Analyzes performance needs and support issues of the users and considers the product implications of meeting those needs.
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Additional team members
In addition to the roles defined previously, the project team also includes the project stakeholders, though they are not part of the MSF Team Model. These stakeholders include the following roles:
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Project sponsor. One or more individuals initiating and approving the project and its result.
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Customer (or business sponsor). One or more individuals who expect to gain business value from the solution.
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End user. One or more individuals or systems that interact directly with the solution.
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Operations. The organization responsible for the ongoing operation of the solution after delivery.
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